My up coming stage given that no person should help me will be to contact improved organization bureau, and television media it's possible the town want to hear about what is really happening Metropcs. I have performed very little but spoke extremely about this company and experienced lots of people switch to them now I don’t understand about them. their reps are usually not properly trained and rude. have to have another person to aid remember to!
the lady took my telephone and known as the other woman standing next to her after telling me it was because of the applications on my cell phone ; then she said it had been the provider in the peoples phones I used to be talking to; so she phone calls the girs shes standing next to and she or he reported, I can hear her just great; I argued with them, they known as their “manager” he asked if she could listen to the Female she was standing close to, she mentioned Sure, so he stated he would not trade or change my mobile phone.
What about regard for your personal prospects???? I am extremely upset in what your company considers “customer service”.
Day six, I went in to the Community Wi-fi and try to refund my funds, The shop mgr refuse to do just about anything for me, she said I have to talk to the corporate mgr for approval to obtain the refund even they have the seven times gratification a refund ensure. I tried to find the keep mgr to understand that for five days I have miss out on a plenty of mobile phone phone calls simply because I'm having no signal in the slightest degree, zero signal power proven to the mobile telephone, I don’t think the store mgr nor the company Workplace has any worries about shopper target nor shopper satisfaction, receiving connected to the planet of Communication is our Principal issue, she retained telling me that the Metro PCS will not do that Which for her, but for God Sake, look after The shopper initially, when The shopper is joyful then the company will before long have a lot of enterprise within the phrases of mouth and referrals, so this Neigborhood Wi-fi Store need to only are worthy of a Zero Rating, much like the signal toughness that I am receiving from their community, remember to don’t go their for God Sake
THAT’S The place IM Quite Sad WITH The shopper SERVICE. I requested the affiliate who was the manager and she explained that she was and I requested yet again who was her supervisor, and she or he stated that she was. I THINK SHE Being a Manager…. BUT Anyhow… She explained to me that she can’t do payment in excess of the cellphone, I don’t know if that’s accurate or not but Irrespective, now I am listed here however haven’t compensated my Invoice because IM Even now ON HOLD WITH Consumer SERVICE seventeen min. The issue that began this… just desire to fork out my bill. And once again that keep has Terrible buyer service And there’s only 1 other shop all around so I'm able to’t go to a different store.
Costumer service recommended that I'd personally obtain the refund mailed to my handle within a Look at inside of 8 months. I had no alternative and experienced to attend. Once the 8th week of not receiving the refund I went to the exact same local Business office and spoke with Ericka she advised that this is costumer service’s challenge no Metro’s I had been absolutely shocked. Referred to as costumer service and talked towards the agent for minutes because they couldn’t Find practically nothing as a result transaction has happened. I have contacted CSR over 10 instances due to the fact then and not one person even knows with regard to the transaction. went to a similar local Office environment time and again with damaging reaction as they might’t enable which and that. It really is 05/thirteen/2016 the fifth month I have not been given my cash. This Matt man that's I believe the supervisor for this retailer and truly Situated at One more Workplace is irresponsible and doesn’t care about buyer’s needs and worse Metro is sitting down on my revenue. I will arrive Discover More Here at to any possible authority to file a formal complaint and ask for my funds. This can be comprehensive insanity And that i wouldn’t hope such injustice would transpire in these days’s aggressive current market. I'll keep up using this until finally I get my money back.
I am shocked and appalled at just how numerous your gross sales folks and mgrs dealt with other customers in addition to myself.
October 15, 2017 at eight:seventeen pm Here is the worst cell phone company I've ever handled!!!!!!! It can be unbelieveable. First I had been possessing problems with people today Listening to me over the cell phone, I was advised I had been fading out and in. Then I could not mail any text messages, lengthy delays when looking to contact out.
January 13, 2017 at 3:56 pm I’ve had this cellular phone company for around 3months now. They may have strategy to several service outages and times of me not being able to use my cell phone when I want to like I need to be able to ! They've got very good deals to acquire people today to modify to them but why are we switching if we are able to’t even have service we've been purchasing. I myself pay back $one hundred and one dollars for 2 lines and this is having truly aggravating.
February 21, 2014 at five:twenty five am I'd a terrible knowledge at a Metro PCS keep in Los Angeles, CA. I visited The shop on Hoover and Imperial Freeway to buy an improve for my mother and father for a shock. That transaction went high-quality but a few times later on went Awful. Immediately after my obtain, the cellphones I procured wasn't suitable with Metro Backup. So I contacted The shop for alternatives or assist with this problem. The feminine consultant named Erica Torres positioned me click site on keep a total of 3 situations, disconnect the telephone get in touch with 2 times and I went to voicemail about three instances. After i at last spoke to her, she was really rude, sarcastic, not compassionate and down right no enable.
Following a couple of distinctive routes to test to help and finally referred to as one of the area read review reps who right after Listening to The entire problem known as the initial retail outlet and instructed them to complete what they ought to have to begin with and which was comp me the F60.
August twelve, 2013 at four:35 pm the worst purchaser service at any time! I'd my apple iphone unlocked and utilised it on net ten and t cellular. metro presented that we now can use our iphones on metro. other than no person knows ways to application it to operate. It could do all the things other than make a simply call. After 4 various outlets the popular response was we dont know everything about iphones. Then why havent you been properoy qualified on how to switch it over? I finally went into a Tmobile keep where by they swapped sim cards into A further unlocked cellphone and it worked good.
The receipt states Gabriella, but who understands if that may be accurate. She reported ” No returns..All income closing” . I instructed her i did want extras. I was just upgrading phone mainly because Metro explained to me to. Certainly, i signed a yellow contract, but she added Soon after i signed it that “all product sales are remaining”.. I wound up shelling out $131 for an upgrade that should have been Cost-free…..I requested her for that identify and amount of the Operator of The shop….she stated she doesn’t know who it truly is………This is certainly bad company.!!!!!
Hello, I want to let you know ive been useing your service since 2007 And that i havent changed services with any one but metropcs. Metropcs 1st strike orlando fl in 2007 and ive been a happy buyer until finally now. MetroPCs has improved drasticly from what it's today. Thr mobile phone I'm useing is undoubtedly an LG optimus F6 tge newer Model and my 4G is immensely slow. I paid out $a hundred and eighty.00 for this cell phone and its new deal arrangement.